Poplar Homes is a professional, tech-enabled, property management service. Founded in 2014, and with local teams like CPS, Poplar manages over 15,000 homes across 20 major cities in the US.
Teaming up with Poplar is bringing expanded support, a technological upgrade that will seamlessly help manage your properties, and nationwide expansion opportunity for your investments."
-Glenn Dickson, Founder
What's this transition all about?
Complete Property Services is joining Poplar through the sale of its property management business. The CPS staff will remain as your property managers with expanded support and national resources from Poplar's 24/7 team and platform.
While Poplar is the new business owner, all CPS clients will continue to receive the same quality of services as they've always had.
No changes in the terms of your property management agreement at this time
CPS is joining Poplar through the sale of its property management business
New Direct ACH payment platform online for faster rent collection
Robust Owner Dashboard for easy access to all pertinent documents and reports
Your trusted local team
As we move some customer support functions to Poplar's dedicated teams for leasing, maintenance, and accounting, your trusted local staff is still a part of the team and can be contacted during business hours by calling 713-395-1400.
Glenn Dickson Local Team Leader
Garrett Mohnke Property Manager
Lisa Elder Assistant Property Manager
Kevin Lopez Maintenance Coordinator
Danielle Kachmar Rent Collections & Evictions
Jennifer Pearce Make-Ready & Rehab Coordinator
David Gaston Admin & Property Inspections
Say 'hello' to the new faces of Poplar
Founded in 2014, and with local teams across the country, Poplar manages over 14,000 homes across 20 major cities in the US.
Greg Toschi Co-Founder & CEO
10+ years of real estate experience. Formerly assisted with the management of over $250M in developments.
Scott Breon President
On founding team at Vacasa, a vacation rental management company with 20K+ doors under management.
Chuck Hattemer Co-Founder & CMO
10+ years in professional marketing, sales, & executive roles. Contributor to real estate & tech publications.
Rico Mok Co-Founder & CTO
Serial entrepreneur & 4th-time founder. Bootstrapped operations team and leads tech development.
Angela Sweeney SVP of Finance & Accounting
22 years of startup experience in financial planning, controlling, acquisitions, & operational transactions.
Travis Buchanan Chief Operating Officer
Based in Las Vegas, NV. Previously Senior VP at American Homes for Rent with 50K+ doors under management.
Nick Taylor Senior VP, Operations
10+ years building maintenance systems & networks. Awarded San Francisco Maintenance Manager of the year.
Jeremy Boardman Operations & Integrations
20 years in property management, recently Exec VP for a company with 10K+ doors & 2M sq. ft. of commercial space.
How to contact Poplar
Call us
Need an answer right away? Call your local property managers from CPS.
713-395-1400
Email us
Send an email to our team, and someone will get back to you as soon as possible.
On January 20, 2023, Complete Property Services customers will receive instructions on setting up your Poplar Homes login. You will use this to access your own dashboard.
New owner dashboard
On Poplar's dashboard, you can monitor your property's performance during leasing, maintenance, and ongoing rent collection.
Besides setting your password, there's no action required from you to continue receiving rent payouts to the same account you had connected previously!
Improved leasing
CPS clients with upcoming vacancies will benefit from Poplar's upgraded leasing experience, featuring premium listing placements on sites like Zillow and a secure self-tour lockbox system for showings.
All listing performance is tracked on the dashboard.
24/7 maintenance
CPS clients will get continuous access to a 24/7 maintenance support team that handles incoming resident maintenance requests in a timely manner. Poplar will dispatch preferred vendors (including existing vendors) and provide updates through the Owner Dashboard.
Learn how you'll start working with Poplar
New benefits under Poplar Homes
Nationwide Tools for Local Owners
Your local team will provide support now with Poplar's technological upgrade. Invest in new markets across 15 states easily from a single platform and location.
$15,000 Eviction Coverage
Following the signing of a Poplar Management agreement, if we have to evict a tenant that met our quality standards, we'll pay for all legal fees up to $15,000 and use our local attorney to process the eviction.
Automatic, Direct, ACH Payments
You'll be instantly eligible for faster ACH rent payouts than before. The same account you received payouts to previously will be automatically transferred to Poplar.
"Anytime I need support, the Poplar team is responsive. They are both professional and proactive in their approach. Even though most of their services are online, I can call and get in touch with someone if I need to."
Barbara Wincott, current Poplar Homes client
"My experience with Poplar has been excellent! I find their platform to be user-friendly and full of valuable information. The customer service is wonderful and I can always get in touch with the local team if need be."
Jon Chen, current Poplar Homes client
Still have unanswered questions?
We understand change can be a lot. That's why we're making it easy to get in touch with the Poplar Homes team directly, so that you can give feedback, ask questions, or raise concerns.
We expect to make this transition as smooth as possible, and encourage you to contact our team anytime!
.png?width=150&height=150&name=CPS%20Employees%20(1).png "David Gaston")
